ACC Privatisation - What I think about it

I was once a contracted rehabilitation service provider to ACC at the time of the previous privatisation of ACC.

Almost overnight, we went from administering one ACC contract to half a dozen.  Each contract had its special requirements, including reporting, meetings and invoicing, let alone each of their special rules about treatment!  This was an administrative nightmare because if we got the invoicing wrong or sent the wrong reporting format we would be in deep trouble.  And to make matters worse, there was less money to work with.

As time passed, the pressure was increasingly put on us to lower costs as these commercial enterprises we were contracting to sought to progressively ramp up from this ACC work being a loss leader for them to being a profitable venture.  Some were very, very slow payers.  Somehow we still managed to pay the rent and wages - but only just.

Contracting to ACC has always been stressful because a business needs stability to invest and to grow and seldom has there been stability around ACC.  When politicians meddle with the scheme, they mess with the small service providers.

The privatisation of ACC was the last straw for me at the time - I burned out - and even today I am no longer accepting ACC referrals.

Please have a look and listen to this youtube video I made some time ago about ACC privatisation:

Gary Moller

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Do you have a question?  Email Gary: gary@myotec.co.nz. Include any relevant background information to your question.  Please be patient and be aware that I may not be able to answer every inquiry in detail, depending on workloads (My paying clients take precedence!). I will either reply by email or, most likely, by way of an article (Personal identifying details will be removed before publication).

Why privatising Accident Compensation (ACC), yet again, will be a disaster for injured New Zealanders

During the 1980's through to 2001 I provided rehabilitation services to Accident Compensation (ACC).  These were difficult years mostly because the terms and conditions of service to ACC were in constant change.  There was never any certainty that the flow of patient referrals would be about the same from one month to the next.  The only certainty was that the compliance costs would continue to escalate.

The most difficult period was during the late 90's when the National Government privatised ACC, opening the scheme to eight or nine private companies, including HIH which crashed spectacularly in Australia.  By 2001, I had had enough.  This video explains why privatising ACC yet again is dumb idea:

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Email Gary: gary at myotec.co.nz (Replace the "at" with @ and remove spaces). Please include any relevant background information to your question.